Last updated: 10 May 2026
Terms of Service
These terms are a practical launch draft for restaurants using DeskDude Restaurant Training. A written customer agreement can override these terms where agreed.
Service
DeskDude Restaurant Training helps restaurants turn menus, routines, service notes, and quizzes into phone-friendly staff training. Staff can ask questions, practise, and complete short quizzes.
Customer responsibilities
- The customer must ensure uploaded material is correct, current, and lawful to use.
- The customer must inform staff about the use of DeskDude Restaurant Training and training data.
- The customer controls access for administrators and staff.
- The customer must review critical allergen, ingredient, and safety information.
- The customer must not use DeskDude Restaurant Training for automated employment or disciplinary decisions.
DeskDude Restaurant Training is training support. It does not replace the restaurant's own controls, manager judgment, or kitchen procedures.
Beta and later agreements
Beta access is free for selected restaurants and is offered to collect feedback before launch. Any later customer agreement, support level, and access period are agreed in writing.
AI limitations
AI can provide incorrect, incomplete, or unclear answers, especially if source material is incorrect or missing details. DeskDude Restaurant Training must not be used as the only source for allergens, food safety, medical questions, legal assessments, or compliance.
Data and confidentiality
The customer owns its restaurant material. DeskDude Restaurant Training processes data to provide the service, support, security, and operations. Personal data should be covered by a data processing agreement where required.
Termination
Agreements can be cancelled according to the terms agreed in writing. Data is deleted or anonymized according to agreed retention and necessary legal obligations.