Last updated: 10 May 2026

Privacy Policy

Mise is an internal staff training tool for restaurants. This policy explains how we process information about website visitors, restaurant contacts, administrators, and staff who use Mise.

Information we process

• Pilot form information: restaurant name, contact person, email, phone, location, staff count, start area, and message.
• Account and access information for administrators and invited staff.
• Restaurant training material, menus, allergen lists, and routines uploaded by the customer.
• Training activity such as quiz status and usage needed to provide the service.
• Technical logs, security events, and operational information.

Purpose

We use information to provide Mise, set up restaurant workspaces, give access to training, show manager overview, provide support, maintain security, and communicate about pilots or subscriptions.

AI and training content

Mise may use AI to answer questions and generate quizzes from the restaurant's material. AI output can be incomplete or incorrect, especially if source material is incomplete. For allergies, food safety, or other critical information, staff must follow the restaurant's own controls and responsible procedures.

Subprocessors

We use selected vendors for hosting, database, AI processing, email, and operations. The current list is on the subprocessor page.

Retention

Pilot data is normally deleted or anonymized within 30 days after a pilot ends if the customer does not continue, unless there is a legitimate need to keep limited records.

Your rights

You may request access, correction, deletion, restriction, or objection where applicable. Staff members should also contact their employer, as the restaurant is normally the controller for staff training data.